Frequently asked questions about Pâtisserie Coco Vanille
This page of Pâtisserie Coco Vanille in Granby, Québec, answers customers’ questions about the shop at 3 rue Court: ordering and pickup, lead times, prices, servings, allergens, hours, parking and workshops. Each answer starts with the essentials, then points to the page that has the details.
How do I order from Pâtisserie Coco Vanille?
You order by phone at 450-372-7177 or at the counter, 3 rue Court, for pickup at the shop. For a custom cake, the Order page also takes your request online, with a reference photo.
How much is a custom birthday cake?
The price of a birthday cake depends on the size and the number of servings: cake prices per size. The Prices page shows each size with its price as text, before taxes, and the date it was updated.
What size cake for 20 people?
For 20 people, the right size depends on the number of servings per size, which the shop still has to provide: servings per cake size. The serving calculator gives the answer as soon as those numbers are published.
What are the opening hours?
The shop is open Wednesday to Saturday from 8:30 a.m. to 5:30 p.m., and Sunday from 9:30 a.m. to 5 p.m.; it is closed Monday and Tuesday. The table on the Visit page, kept up to date by the shop, also shows statutory holidays and exceptional closures.
Do you offer workshops?
Yes: Pâtisserie Coco Vanille offers creative workshops by reservation on Fridays, Saturdays and Sundays: painting, or decorating an item of your choice with beads and rhinestones. A workshop lasts 2.5 hours and costs $37 per person, with the materials, one drink and one slice of cake; places are limited. To book, call 438-528-7818. Ages and start times: workshop ages and start times.
Is there a bakery near the Granby Zoo?
Yes: Pâtisserie Coco Vanille, a pastry shop and bakery at 3 rue Court in downtown Granby, is about 5 to 8 minutes by car from the Granby Zoo (3 to 4 km depending on the route), not counting traffic. The From the Granby Zoo page gives the bus route, parking and the Zoo’s rules for bringing lunch.
Frequently asked questions
How far in advance should I order a custom cake?
The lead time depends on the type of cake: minimum lead time per cake type, in days. If the date is close, call the shop at 450-372-7177.
Will my cake look like the photo?
You attach a reference photo to your request and receive a written summary before anything is made. Nothing is made without your approval.
Is there a deposit? Can I cancel?
A deposit of 30% holds the date for a custom cake. The cancellation and refund rules are written in the conditions of sale, before you pay.
Do you deliver?
Delivery: not offered; every order is picked up at the shop, 3 rue Court, Granby.
Do you have nut-free or gluten-free cakes?
This website makes no “nut-free” or “gluten-free” claims. Each product’s allergens are on the Allergens page once checked.
Where can I park near Pâtisserie Coco Vanille?
The municipal Centre-Court lot, between rue Court and rue du Centre, is about 100 m from the shop. Like all municipal parking in downtown Granby, it is free. The Visit page gives the time limits and a second lot, about 120 m away.
Do you sell gift cards?
The website does not sell gift cards for now; to find out whether the shop offers them at the counter, call 450-372-7177. In Québec, a shop’s gift card has no expiry date, and no fee can be charged to issue or use it.
Can I pay cash at pickup?
Payment at pickup: cash or card payment at pickup. When a product is paid online, payment is by card.